In-stock items are shipped within 2 business days after payment confirmation.

Made-to-order items have a production time specified on the product page, which begins after payment confirmation.

As soon as your order is dispatched, you will receive the tracking code by email to follow each step of the delivery.

For customizable items, you will find a dedicated field on the product page to send us all the necessary information, such as color, size, height, or specific details of your item.

If you prefer more personalized assistance, we can also finalize your customization directly via WhatsApp. In fact, many customers prefer this option to ask questions and adjust every detail with greater confidence!

We accept the payment methods available at checkout, such as credit card (4 interest-free installments), Pix, and other options available at the time of purchase.

Yes, most pieces allow for color and size customization. Available options will be listed on the product page.

Yes. If an exchange is necessary, the item must be returned to our studio for analysis and verification.

After approval, the production of the new item will be restarted according to the requested customizations. For this reason, the production time informed at the time of purchase will begin counting again from the confirmation of the exchange.

If you have any questions during this process, our team will be available to help.